WON'T PRINT CUSTOM SIZES EG. ENVELOPES CHECKS
THIS PRINTER CANNOT PRINT ENVeLOPES CHECKS MONEY-ORDERS OR OTHER CUSTOM SIZES.
I have tried the various drivers and it just won't print custom size documents like envelopes or checks. The From address typed in the top left corner falls on the top right where the postage stamp would go and the To address typed in the center falls off the page and so it does not even show up. I just see the word To in the right margin but the addressee's name and address are missing. These are old MS Word files that printed fine with all other printers before. I have spent days with tech support and online without a solution. I have tried and tried and tried but it seems there is a bug or poorly designed driver.
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Rare Bird
These Lexmark forms printers are getting to be hard to find and expensive. Back in the early '90s these were known as IBM Proprinters and sold for a couple hundred bucks in a 24 pin.
Anyone who is using multi-part paper to print forms still needs a good forms printer and these units are tanks! I've owned about 8 of them over the years and worn out the print heads (irreplaceable for the most part since parts are scarce and cost nearly as much as the whole unit).
Lexmark is still making these new units but since demand has segued to ink and laser the price has increased dramatically. Still the same old workhorse with push and pull tractor feed that will handle up to 7 (yes seven) part forms.
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E260dn for home use
Just a comment on the paper jam light when using manual feed. If you press the red 'X' button when the jam light appears it clears the light and you can then print the next whatever. Lexmark's commercial grade lasers function the same way in that each page/envelope has to be cleared when using manual feed. It isn't a defect..its just the way the manual feed works.
I was an unfortunate owner of the infamous HP P2015dn and went through two formatter boards before giving up on it and moving on to the E260dn.
I haven't had the printer long enough to comment on its longevity but I can say this is a superior printer to the HP (all HP problems aside). Faster to first print faster printing sheet for sheet much better duplexing and better software in general. Print quality is about the same. Both are quiet although the Lexmark is quicker to shut down its processing. The HP did have a better envelope/manual feed.
Now for an embarrassing acknowledgment but also a statement on Lexmark service. It had been so long since I performed a firmware upgrade I forgot the printer must be connected through a USB cable (not network) in order to flash. So trying to update through a network connection thoroughly messed things up. I contacted Lexmark customer service and was very impressed. Connected with tech support in about a minute. After trying different processes to see if the firmware could be salvaged they stated the printer would need to be exchanged for a new one. They willingly shipped the new printer to my place of work so I could sign for it and it arrived the following AM as promised. Lexmark's warranty on this printer is one year next-day exchange.
Thus far this is a printer I would highly recommend for home or small business use based on my experience. Understand the 'paper jam' light is a function of manual feed and not a defect per se.
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